Quality Policy

Our goal and commitment in Ravetllat Aromatics is focused on achieving total quality through a quality management system that ensures continuous improvement at all levels of the company. The motivation of the human team and their personal commitment are essential to achieve our objectives, aimed at satisfying the needs and expectations of our customers and interested parties.

The quality policy to carry out our objectives is based on the following premises:

COMMITMENT TO CONTINUOUS IMPROVEMENT

Participation of all the people of the company with the objective of progressively increasing quality, competitiveness and productivity, increasing the value for the client and optimizing the resources used.

COMMITMENT TO OUR FUTURE GOALS

Establish a clear vision of the future of Ravetllat Aromatics and determine a unified direction of our company through clear and effective leadership. Quality, innovation and differentiation are factors that will help us to fight against external factors, which are changing and affect all competitors equally.

CUSTOMER FOCCUS AND ENGAGEMENT

Meeting customer needs is the primary focus of our quality management to contribute to the long-term success of our enterprise. We have defined the quality management model aimed at understanding the needs and expectations of our customers and ensuring that the objectives of the entire organization gives them an answer.

ENGAGEMENT OF PEOPLE

Have competent, empowered and engaged people at all levels of our organization to create value for our customers. Encourage staff participation so that their knowledge and experiences are shared, and problems and issues are discussed openly.

Silvia Ravetllat
CEO